Etihad teams up with Tourism Malaysia

Etihad Airways, the national airline of the UAE, has entered into a partnership agreement with Tourism Malaysia, presenting an opportunity for travellers from Kuwait to have the best travel experience in Malaysia.

Etihad Airways


The agreement was signed during the Expo Milano 2015 exhibition. It is aimed at boosting inbound tourism to Malaysia by leveraging the airline’s global passenger network, Etihad Airways and Tourism Malaysia will put into effect a range of joint marketing activities targeting Malaysia’s leading inbound visitor markets – the UK, US, Europe (Germany, France and Italy), and the Middle East region (UAE, Saudi Arabia, Egypt, Oman, Bahrain, Qatar and Kuwait).

Research by Tourism Malaysia revealed in 2014 there were more than 1.2 million visits from these key markets, a 10 per cent increase compared to 2013. Malaysia is one of the top destinations of Etihad Airways. Since 2007, the airline has carried more than one million passengers to and from the country, offering travellers from all around the world the chance to enjoy the many attractions of the country.

This partnership underscores the long-standing relationship between Etihad Airways and Malaysia, provides further opportunities for customers in the Middle East to see and experience all the wonderful things that Malaysia has to offer.

From the cosmopolitan capital of Kuala Lumpur to the exotic islands of Langkawi and Penang to the stunning Johor Bahru and island of Borneo – Sabah, travellers from Kuwait will be truly amazed by the unique culture and tradition of Malaysia, a statement said.

Eithad Airways offers five daily flights from Kuwait to Abu Dhabi. It then flies twice daily between Abu Dhabi and Kuala Lumpur, and offers flights to other regions in Malaysia through its codeshare partner Malaysia Airlines.

Etihad celebrates official opening of Abu Dhabi new cruise terminal

KUWAIT: Etihad Airways, the national airline of the United Arab Emirates, celebrated the official opening of Abu Dhabi’s new cruise terminal, flying in more than 650 guests for the inaugural voyage from the facility in Zayed Port. In conjunction with MSC Cruises, Etihad Airways has created a special Fly-Cruise package for travelers from around the world to experience the splendors of luxury cruising around the Arabian Gulf. MSC Cruises’ ship, MSC Musica, will serve the region for the 2015/2016 cruise season which runs from 13 December 2015 to 3 April 2016.



Abu Dhabi new cruise terminal


According to the report in kuwaittimes, The Abu Dhabi-based carrier’s destination management company, Hala Abu Dhabi, is also providing eight unique tours to MSC Cruises guests that can be pre-purchased online or bought on board the ship. The Abu Dhabi shore excursions and tour experiences will all delivered by qualified guides. Peter Baumgartner, Chief Commercial Officer for Etihad Airways, said: “The new cruise terminal at Zayed Port represents our shared vision alongside our local partners to position Abu Dhabi as a world-class transport hub. “Cruising is an exciting and fast growing sector of the travel industry and we look forward to helping develop this segment further with the expansion of our services from the brand new cruise terminal in Abu Dhabi.”

Many of the ground services will also be handled by Etihad Airways and Hala Abu Dhabi. The airline will provide an enhanced guest experience in Abu Dhabi including a meet and greet service and return coach transfers between Abu Dhabi Airport and the Cruise Terminal. Additionally, Abu Dhabi Airports Company (ADAC) has placed 15 check-in counters at the cruise terminal where the airline will provide check-in services, allowing passengers to proceed directly to immigration and customs.

Currently cruise passengers in the region need to disembark the ship and go to the airport to check-in for their flights. MSC Cruises, the world’s largest privately-owned global cruise line, is offering week-long cruises from Abu Dhabi with ports of call including KhorFakkan (UAE), Muscat and Khasab (Oman) and Dubai. The company has repositioned MSC Musica, a 1,268 cabin vessel accommodating more than 2,500 passengers, to Abu Dhabi to operate the 16 weeklong cruises from the new terminal during the current season. Located at Abu Dhabi’s Zayed Port, the new terminal covers 8,000sqm and houses all key passenger facilities, retail outlets and a cafÈ. The architectural design of the new terminal is based on the UAE’s heritage and identity with a view of the Louvre Museum.

Arab investors pour in billions to make Bosnia a holiday hit

BJELASNICA, Bosnia-Herzegovina — As tourists from the Persian Gulf countries look to book their next holiday to escape the summer heat, Arab investors are betting on an unusual destination: Bosnia.

The mountainous Balkan country, which was devastated by the 1992-95 war, is becoming a popular destination for tourists from the United Arab Emirates, Kuwait and Qatar thanks to its comfortable summer temperatures and local Muslim community.

Bosnia Travel


Attracted by cheap land and labor, Arab investors are looking to ride the trend. They are building thousands of homes and hotels around the capital Sarajevo and heavily promoting the destination to middle class families looking for cheaper alternatives to the glamorous Swiss resorts.

It's also a boost for Bosnia's economy, which is still recovering from the war and struggling with unemployment of over 40 percent. All the construction is done by local companies, ensuring jobs.

"Bosnia's tourism has a bright future," said Jasem Ahmed Al Kanderi, the head of the Gulf Estate Company from Kuwait. "The country is beautiful." His company built and recently opened the first Arab-funded resort in Bosnia. Located southwest of Sarajevo, it includes 160 individual houses and apartments built around an artificial lake. The gated community offers swimming pools, supermarkets, sport facilities and views of the mountains where the Winter Olympic Games were held in 1984.

"It is a tourist village but also an investment opportunity," said Al Kanderi. "We managed to promote Bosnia's tourist potentials in Gulf countries and we are proud to be the first ones to complete a project." But the 25 million-euro ($27 million) project appears tiny compared with the one planned by Ismail Ahmed, the head of Buroj Property Development from Dubai.

Wearing his traditional Arab jalabiya and sandals, Ahmed stood in the icy rain above the plateau where his company plans to build a 2.3 billion-euro ($2.4 billion) town called Buroj Ozone on the Bjelasnica mountain, less than 15 kilometers (9 miles) southwest of Sarajevo. "Jannah," or paradise in Arabic, he said as he waved his hand over the picturesque plateau where in April construction work will begin on 2,000 villas, 60 hotels, 186 residential buildings, a hospital, shopping malls, restaurants and even a dancing fountain.

For tourists from the United Arab Emirates, Buroj Ozone's altitude at nearly 1,000 meters (3,280 feet) and an average summer temperature of 25 degrees Celsius (77 Fahrenheit) can offer refuge from summer temperatures of up to 49 degrees (120 F) in Dubai. Ahmed acknowledges that for many, Bosnia is still associated with its terrible war 20 years ago and overcoming that image is a challenge. "We spent millions on marketing," he said.

Bosnia has seen a significant rise in tourism in recent years, with visitors from East and West flocking to Sarajevo to see "little Jerusalem" — a city loaded with history that features Catholic and Christian Orthodox churches, Jewish temples and mosques next to each other. Overall tourism numbers are up 30 percent this year from last year, with Austrians and Germans the most represented nationalities. But visits from Gulf countries are growing the fastest. The number of Kuwaitis has more than tripled this year to 33,000.

Bosnian president Bakir Izetbegovic says the country is slowly becoming better organized and recovering from its past. The government is building a new highway that will make travel and transport easier and allow tourists to reach the coast from Sarajevo within an hour. "We will continue to work on the stabilization of this country, on passing laws that will speed up investments and make them safe," Izetbegovic said as he watched the opening of the Kuwaiti resort.

Kuwait Airways drops New York City-London route

Kuwait Airways is no longer selling tickets for flights between New York's John F. Kennedy airport and London's Heathrow, after the Transportation Department threatened legal action for its refusal to sell tickets to Israelis.

Kuwait Airways

"Today, Kuwait Airways informed the U.S. DOT that they will be eliminating service between JFK and London Heathrow," Namrata Kolachalam, a department spokeswoman, said Tuesday.

The airline didn't immediately respond to a request for comment.

"Sorry, we were unable to process your request due to either no operating flight or no seats available," the airline's web site replied Tuesday, when asked for flights from JFK  to Heathrow. But other flights directly to Kuwait City or to other destinations connecting through Kuwait are available.

The end of the route came after the Transportation Department investigated the airline's refusal to sell Eldad Gatt, an Israeli citizen, a ticket from JFK to Heathrow in 2013.

"It is unfortunate that Kuwait Airways has decided to suspend its service, instead of accepting Israeli citizens as passengers,” said Jeffrey Lovitky, a Washington lawyer representing Eldad Gatt, who was refused a ticket because of the policy. “This demonstrates Kuwait’s stubborn refusal to give up its boycott of Israeli citizens.”

Transportation Secretary Anthony Foxx announced Sept. 30 that the airline broke the law because it refuses to sell tickets to Israelis.

On Oct. 29, department ordered the airline to “cease and desist from refusing to transport Israeli citizens between the U.S. and any third country where they are allowed to disembark,” according to a letter from Blane Workie, the department’s assistant general counsel for enforcement.

But Kuwait Airways has said it declined to sell Gatt a ticket to avoid running afoul of Kuwaiti law, which prohibits its citizens from entering "into an agreement, personally or indirectly, with entities or persons residing in Israel, or with Israeli citizenship.”

The airline filed a petition Nov. 24 asking the Federal Court of Appeals for the District of Columbia to review the dispute. The airline contends that it isn’t discriminatory because it will sell tickets to passengers regardless of race, national origin or religion – so long as they hold a passport valid in Kuwait.

Because of that Kuwait law, the U.S. dispute boiled down to flights that didn’t land in Kuwait, such as the airline's leg between New York and London. The threat was that the Transportation Department could block flights to the U.S. unless the airline changed its policy.

Kuwait Airways hasn’t withdrawn its lawsuit against the department, so it could potentially resume flights if it wins in court. Gatt will do everything in his power to ensure that the airline doesn’t resume flights between New York and London until it accepts Israeli citizens as passengers, Lovitky said.